At CollageDepot we value your privacy. In order to make optimal use of our service, we need certain information from you. In this privacy policy you can read what we do with this information and why.

Please read the following for more information about our privacy policy. Your use of our Services is also subject to our Terms and Conditions. By reading this privacy policy, you acknowledge that you have read and understand the practices described in this privacy policy. This privacy policy may be updated at any time, so we invite you to check and read it frequently.

1. Collection of information

We are committed to providing you with a safe place to upload, share and order photo products. The photos you upload to our site are generally protected by a password that is linked to your account and are not accessible to anyone else.

We collect your information in a few different ways: when you register on the Site and provide your personal information, or when you use any of our Services on our Site. Personal information may include information such as: name, address, email address, phone number, date of birth, and any other information that can personally identify you.

When you place an order through our Site, you must provide personal information such as your name, address, and billing information so that we can process your order. We may also ask you for information when you report a problem or issue with our Site. If you communicate with us via e-mail, we may keep a record of that correspondence.

When our site asks you for personal information, you share that information only with us and our affiliates.

2. Use of personal information

Your data will generally be used for the following purposes:

• For administrative use
• To fulfill your orders
• To improve our site and services
• To communicate with you or contact you

3. User Account Preferences

You may edit or delete your account on our Site at any time. You also have the ability to opt out of receiving commercial emails from us by unsubscribing from our emails. We may still send you certain administrative messages by email, from which you cannot opt ​​out.

4. Cookies

We collect and use cookies to optimize our services to you. Cookies are small text files that store and retrieve information about your visit to our website. This allows us to recognize and remember you. This text file is sent to the browser you use and stored on the hard drive of your computer, tablet, phone or any other device you use to visit our website.

4.1 How we use cookies

We use cookies to ensure that you can use our website with all its functionalities on any device and to provide you with the best experience. This includes the use of cookies that are necessary for the functioning of our website. but also other cookies. When you give permission for the placement of cookies, they are also used to personalize the advertisements and services to you. Please note that we do not store sensitive data in the cookies, such as credit card details.

4.2 What type of cookies do we use?

- Essential cookies

Essential cookies are essential for the proper technical functioning of our websites. These cookies are also called technical or functional cookies.

- Analytical cookies

These cookies are used to analyze how you use our website in order to improve the website, our service and our offering.

- Tracking cookies

Tracking cookies are used to collect data that we can use to serve advertisements, for advertising campaigns and to target audiences to provide them with the most relevant information and personalized campaigns.

Some of the cookies described may be placed by third parties when you use our website. They may use the cookies to serve ads based on your interest or to track your response to their ad. CollageDepot does not have access to control the use of data collected by these third parties. Please refer to their privacy and cookie statements for more information. Please note that we do not share your personal information that we hold in our databases with these third party companies except in accordance with this Privacy Policy.

4.3 Blocking/disabling/deleting cookies

You can use your browser settings to change your preferences regarding the management of cookies placed on your device. Please note that if you do not accept cookies being placed on your device, you may be denied access to certain features on our website and/or the functionality of our website may be limited. If you wish to manage your cookies, this option can usually be found in your browser settings menu.

To provide you with the best possible experience and to improve our Services, we use cookies to store and track information about you when you use our Site and Services.

5. Third Party Services

We hire third party photo labs to fulfill orders placed on the site and ship them on our behalf. We provide those companies only the information they need to provide the service or product.

We use third party services and social plugins to improve customer experience.

Our website includes buttons from Facebook and Instagram. We would like to expressly state that we have no influence on the amount of data that these companies collect using the plug-ins and cookies.

Please consult the respective company directly for more information about the purpose and scope of data collection and about your individual rights and options to protect your privacy.

CollageDepot uses the following third-party services:

Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”)

Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA (“Facebook”)

Instagram Inc., subsidiary of Facebook Inc., 181 South Park Street, San Francisco, CA 94107, USA (“Instagram”)

The headquarters of a third party may be located in a third country, i.e. in a country where the GDPR does not have direct legal effect.

Google, Facebook and Instagram are subject to the Privacy Shield Agreement (EU-US Privacy Shield). This means that the requirements of the Privacy Shield Agreement are identical to the level of data protection within the European Union. We provide links to the relevant privacy policies here.

- Google Analytics

We use Google Analytics to analyze and report on customer behavior on our Site. Google Analytics is a web analytics service provided by Google. Google Analytics uses so-called “cookies”. These are text files that are stored on our computer and that allow you to analyze your use of our site. The information collected includes your operating system, browser, IP address and referrer URL. The information generated by the cookies about your use of the site may be transferred to a Google server in the USA and stored there.

- Facebook and Instagram

CollageDepot has integrated social plugins from Facebook and Instagram on our site. The plugins are displayed as a logo. If you click on one of these buttons/logos, the respective service provider receives the information that you have accessed our site. You do not need a user account with the respective service provider; you also do not have to be logged in if you have a user account. However, if you have a user account and are logged in, this information is directly assigned to your account.

CollageDepot has no influence on the purpose or duration for which service providers and social networks collect personal data.

CollageDepot also gives you the option to register for our Services with Facebook Connect. No additional registration is required, simply use your Facebook credentials to register.

You will be redirected to Facebook where you can log in with your login details. Your Facebook profile will be linked to our services so that you do not have to re-enter all your data. As a result of this link, we receive different information from Facebook Inc., depending on your privacy settings on Facebook.

This information always includes the publicly available profile information, such as your name, age, country, gender, profile picture, friends list and the information you share with your friends list. We only store your name, email address and, if provided, your phone number. This information is necessary to conclude the contract, so that we can identify you.

More information about the handling of user data can be found here:

Facebook: https://www.facebook.com/privacy/explanation

Instagram: https://help.instagram.com/155833707900388

- Newsletters

The personal data we collect for registrations for our newsletter is only used for our own marketing purposes in the form of our email newsletter.

To send newsletters, we use the service provider Mailchimp (The Rocket Science Group, LLC, 675 Ponce de Leon, Avenue NE, Atlanta, GA 30308, USA, http://www.mailchimp.com), and we provide them with your e-mail address for the purpose of creating and sending the newsletter.

After you have registered by entering your email address, you will receive a confirmation email at the address you provided. This email contains a confirmation link. If you would like to receive our newsletter, click on the link to complete the subscription to our newsletter.

By clicking on the confirmation link, you agree to receive our newsletter. Only then will your email address be stored by the list provider until you unsubscribe from the newsletter or it is deleted by CollageDepot.

You can unsubscribe from the list at any time by clicking the unsubscribe link in the newsletter.

More information about the handling of user data can be found here: https://mailchimp.com/legal/privacy/

- Google Tag Manager

Our website uses Google Tag Manager. This service from Google Inc. allows website tags to be managed via an interface. Google Tag Manager only implements tags. This means that no cookies are used and no personal data is collected. Google Tag Manager can manage various tracking tools and activate the appropriate tags, which then collect the necessary data. All tracking tools used on our site are listed in this privacy policy.

- Google AdWords conversion tracking

This site uses the online advertising program Google Adwords and the conversion tracking offered within the framework of Google Adwords. The conversion tracking cookie is stored when a user clicks on the Google ad. Cookies are small text files that are stored on your computer. These cookies expire after 30 days and cannot be used for personal identification. If the user visits certain pages and the cookies have not expired, both we and Google can see that the user clicked on the ad and is forwarded to the page. The information collected using the conversion cookie is used to provide statistics on conversions. These statistics can, for example, show how many users clicked on the ad and were forwarded to the site with a conversion tracking tag. These statistics do not show any information that can be used to personally identify the user. If you do not want to participate in tracking, you can revoke this by easily deactivating the Google Conversion Tracking cookie using the user settings of your internet browser.

- Payment provider

In order to receive your payments for your orders, we use the payment provider Stripe. Your personal data such as name, address and payment details such as bank and/or credit card details are shared with them.

6. Request to delete data

To request deletion of data that CollageDepot has collected from the customer, please send an email to info@collagedepot.com.

To ask?

Please contact our Data Protection Officer at info@collagedepot.com